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Get Bit ????
Posted by: David Baylor (---.neo.res.rr.com)
Date: November 01, 2017 05:20PM

Anyone else having a problem getting a response to e mails you've sent, or been able to get anyone in customer service to answer the phone?

I've been trying to contact them for a couple of days, I'm wondering if they're having technical difficulties?

Tom, if this isn't the proper type of question please feel free to delete the thread. I'm just wondering if they are having difficulties?

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Re: Get Bit ????
Posted by: Doug Schreiber (---.lightspeed.oshkwi.sbcglobal.net)
Date: November 01, 2017 07:12PM

Sent email other day and haven’t heard back.
????

See you on the water, Doug
Captain Paddlefoot

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Re: Get Bit ????
Posted by: chris weber (---.burl.east.myfairpoint.net)
Date: November 02, 2017 08:10PM

Just got an email that the 2 blanks I ordered were shipped. Could be the back orsered NFC blanks came in and they've been swamped.

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Re: Get Bit ????
Posted by: Nick Lam (---.hsd1.ca.comcast.net)
Date: November 03, 2017 04:40PM

No problems when I call. As long as they're in. Im on the west coast and sometimes the time difference gets me

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Re: Get Bit ????
Posted by: michael kelley (---.ga.at.cox.net)
Date: November 03, 2017 10:43PM

Email Kevin, I sure you will get a response.

Kevin@getbitoutdoors.com

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Re: Get Bit ????
Posted by: Roger Templon (---.jst.pa.atlanticbb.net)
Date: November 04, 2017 07:23PM

I was just in their store on 10/30 and again on 11/2 to make some purchases. they are open for business as usual as a walk in customer.

Rog

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Re: Get Bit ????
Posted by: David Baylor (---.neo.res.rr.com)
Date: November 05, 2017 08:08AM

Thanks for the updates guys.

I did get an e mail saying my order had shipped, but I don't know if it's just the items that were back ordered, or if was also a replacement item for a reel seat I have a problem with. If they are indeed going to exchange it?

Micheal, thanks for the e mail link to Kevin. I think I'll take advantage of it. I have a couple of questions for him actually.

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Re: Get Bit ????
Posted by: Get Bit Outdoors.Com (---.biz.bhn.net)
Date: November 06, 2017 03:02PM

Mr. Baylor, All is well here at Get Bit Outdoors. Please give us a call. 407-542-7840.

Tight Lines and Bull's-eyes,

Get Bit Outdoors
407-542-7840
www.GetBitOutdoors.com
www.facebook.com/GetBitOutdoors

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Re: Get Bit ????
Posted by: David Baylor (---.neo.res.rr.com)
Date: November 06, 2017 04:46PM

Update. I just got a call from Kevin. Great guy, he put me in touch with customer service and all is good with the world.

As speculated by Chris, the NFC sale had them swamped. Understandable. I spoke to Helen in customer service, very nice lady and very apologetic. I certainly hope I didn't get anyone in trouble. I truly do believe they care about their customers.

I'll without a doubt be ordering more from them in the future.

Thank you Get Bit !!!

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Re: Get Bit ????
Posted by: Get Bit Outdoors.Com (---.biz.bhn.net)
Date: November 07, 2017 08:13AM

Thank you for the compliments David, we are always happy to help.

Tight Lines and Bull's-eyes,

Get Bit Outdoors
407-542-7840
www.GetBitOutdoors.com
www.facebook.com/GetBitOutdoors

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Re: Get Bit ????
Posted by: Frank McKinney (---.sub-70-196-0.myvzw.com)
Date: November 18, 2017 08:02PM

Get Bit has items back order once and a while but if you put in the comment section to contact you if something is going to back order they will. Kevin and his staff always try to fill orders and ship them in a timely manor. Kevin has always gave me great deals and he works with people when you buy in bulk.Get Bit rocks

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Re: Get Bit ????
Posted by: Get Bit Outdoors.Com (---.biz.bhn.net)
Date: November 20, 2017 09:20AM

Thank you Mr. McKinney, happy to help.

Tight Lines and Bull's-eyes,

Get Bit Outdoors
407-542-7840
www.GetBitOutdoors.com
www.facebook.com/GetBitOutdoors

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